Demand Analysis will identify the total demand for skills/staffing required over a period (typically a year).

 

This can be relatively simple - for example when demand is predictable and deployment requirements are simple - for example a situation where a given number of presences are required during specified opening hours.

 

However, if demand is more complex - changing through the day, week, season - then it is important to identify any underlying seasonality - for example, as shown by the thick blue line below

 

It is also important to identify the certainty of this variation in demand, as shown, for example, by the vertical maroon bars below - representing "past actuals".

 

A static picture will not provide the complete picture. 

 

We all understand the variability of the UK weather - hot in Summer, cold in Winter etc., however there is a significant degree of uncertainty attached to this - there can be cold wet days in Summer and warmer, drier than "average" days in the Winter. 

 

 

An efficient deployment scheme needs to be able to supply the right numbers of employee-hours to meet the variability and uncertainty experienced by individual organisations across time.

 

We have helped many clients to design flexible working / annualised hours schemes which meet their unique demand profiles.